Loan Servicing Specialist

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Career Details

Full Time Iowa City/Southeast IA/West Des Moines, IA Posted on 6/9/2026

BANK is seeking a detail-oriented Loan Servicing Specialist to manage the servicing of residential mortgage loans sold to Freddie Mac, FHLB MPF Xtra, and MPF Traditional investors, as well as the bank's in-house mortgage portfolio.

Key Responsibilities

Service and maintain secondary market and in-house mortgage loans.
Complete investor reporting, remittance processing, and account reconciliations.
Administer escrow accounts, including tax and insurance payments.
Process loan maintenance requests, payoffs, modifications, and mortgage releases.
Ensure compliance with investor guidelines, bank policies, and regulatory requirements.
Assist borrowers with servicing-related questions and account research.

Qualifications

Mortgage servicing, loan operations, or banking experience preferred.
Knowledge of Freddie Mac and FHLB MPF programs is a plus.
Strong organizational, analytical, and communication skills.
Proficiency with Microsoft Office and banking software systems.

Benefits

BANK offers a competitive benefits package designed to support your health, financial future, and work-life balance, including:

Full-Package health insurance
Dental and Vision insurance
Paid time off
401(k) with generous employer matching

Loan Servicing Specialist Application

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Upload your Rèsumè: *

Career Details