Career Details

Full Time Iowa City/Southeast IA/West Des Moines, IA Posted on 6/9/2026

BANK is seeking a detail-oriented Loan Servicing Specialist to manage the servicing of residential mortgage loans sold to Freddie Mac, FHLB MPF Xtra, and MPF Traditional investors, as well as the bank's in-house mortgage portfolio.

Key Responsibilities 

• Service and maintain secondary market and in-house mortgage loans.
• Complete investor reporting, remittance processing, and account reconciliations.
• Administer escrow accounts, including tax and insurance payments.
• Process loan maintenance requests, payoffs, modifications, and mortgage releases.
• Ensure compliance with investor guidelines, bank policies, and regulatory requirements.
• Assist borrowers with servicing-related questions and account research.

Qualifications 

• Mortgage servicing, loan operations, or banking experience preferred.
• Knowledge of Freddie Mac and FHLB MPF programs is a plus.
• Strong organizational, analytical, and communication skills.
• Proficiency with Microsoft Office and banking software systems.

Benefits 

BANK offers a competitive benefits package designed to support your health, financial future, and work-life balance, including: 

• Full-Package health insurance
• Dental and Vision insurance 
• Paid time off 
• 401(k) with generous employer matching