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Career Details

Full Time Wapello Posted on 7/22/2022

Job description

We are looking for an enthusiastic, highly motivated, and customer-oriented Teller/Customer Service Representative. Candidate will be responsible but not limited to providing customers with information about the Bank’s products and services, opening customer accounts and processing transactions as it relates to those accounts. Individuals in this position must thoroughly understand all the Bank’s products and services to determine which best meet the customer’s financial needs. In addition, this position will process customer transactions in efficient, accurate manner, following established policies and procedures of the Bank. Uphold the positive image of the Bank by providing the best possible customer service in a responsible and professional manner. Hours will vary during the work week and include Saturday rotation.

  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Expert customer service and ability to adapt/respond to different types of characters
  • Ability to handle and resolve customer questions
  • Ability to work well individually or in a team setting
  • A relentless attitude for achievement
  • Upbeat and positive personality
  • Excellent communication and presentation skills
  • Professional demeanor and appearance
  • Ability to multi-task, prioritize, and manage time effectively
  • Skilled in basic computer operations and software applications
  • High school degree

Benefits

  • Health insurance
  • Paid time off
  • Dental insurance
  • 401(k)
  • Vision insurance
  • 401(k) matching

Pay

$14.00 - $15.00 per hour